PENGARUH KUALITAS LAYANAN AKADEMIK DAN KOMPETENSI DOSEN SERTA CITRA INSTITUSI TERHADAP KEPUASAN MAHASISWA PADA AKADEMI MARITIM NASIONAL JAKARTA RAYA: Influence Of Academic Service Quality And Lecturer Competency And Image Institution On Student Satisfaction At The National Maritime Academy Jakarta Raya. matemar [Internet]. 2024 Aug. 8 [cited 2025 Nov. 10];1(1):20-7. Available from: https://e-jurnal.amanjaya.ac.id/index.php/matemar/article/view/2