“PENGARUH KUALITAS LAYANAN AKADEMIK DAN KOMPETENSI DOSEN SERTA CITRA INSTITUSI TERHADAP KEPUASAN MAHASISWA PADA AKADEMI MARITIM NASIONAL JAKARTA RAYA: Influence Of Academic Service Quality And Lecturer Competency And Image Institution On Student Satisfaction At The National Maritime Academy Jakarta Raya”. 2024. Jurnal Matemar (Manajemen Dan Teknologi Maritim) 1 (1): 20-27. https://doi.org/10.59225/ncpyt630.